Join us in Ho Chi Minh City on 9th and 10th September for a workshop on Management Skills

August 03, 2010 Trackback News by Jean François Cousin

Training module: Effective Management Skills

Specially designed for Vietnam, this intensive two-day course introduces the manager with the fundamentals of the managerial role. It combines the essential skills of priorities & time management, delegation, people management, effective communication, performance management and team motivation.

The course specifically nurtures these skills and behaviours:

As a manager:

Listen with an open-mind
Be clear, transparent and say what you think
Decide based on analysis, not emotions
Prioritize, plan and organize
Take initiative, don’t be afraid
Be creative, think out-of-the-box
Never stop learning & teaching others
Engage in team-work across functions
Be a role-model for accountability
Place company’s benefit above all

Through working with other managers on the course, participants will get to share experiences, practice new skills and gain feedback in a risk-free environment.

Duration: 2 days + preparation (participants fill-in self-assessment questionnaires prior to the workshop)

What is covered on this program?

Defining Your Role and Responsibilities

What is required of you? - role and responsibilities
Meet new challenges and changes with confidence
Meet the demands of your manager and team
Work with your manager to achieve your goals

The Qualities of a Successful Manager

Identify the behaviors, skills and qualities of an effective manager
Establish credibility through transparency and accountability
Take initiative
Think out-of-the-box
Develop yourself and others continuously
Work effectively across functions
Place company’s benefit above all
Assess the long-term impact of your decisions

Personal Effectiveness, Priorities & Time Management and Delegation

Effective tools for priorities and time management
The process of delegation and its benefits
Tips for effective delegation

People Management and Team Development

Set personal and team objectives
Identifying the potential in others and creating a structured development plan
Giving feedback and difficult messages
Deal with difficult people and situations - working towards positive outcome

Effective Communication

Importance of facilitative listening
Overcome barriers - ensure your communications get results
Assess and listen to your team’s needs
Communicate assertively in team meetings

Managing Performance

Set SMART objectives and clear and motivational goals
Measure and maintain performance
Manage conflict and understand strategies to resolve it
Manage people who used to be your peers before your promotion or/and who are more senior

Motivating your Team

Maximize and maintain input and motivation
Provide recognition and feedback
Motivate to achieve maximum performance without bonus or promise of promotion

Improve Team Performance

Prioritize and plan for yourself and others
Respond to poor performance
Develop effective strategies for yourself and your team

Personal Development

Prepare and develop a personal action plan to support your return to the workplace
Prepare to share it with your boss

The workshop leverages movies-excerpts, role-play, practice and group exercises. Participants design their improvement-plan and receive handouts and a key-learning manual with lots of tips.

Take-away

By the end of this course you will be able to: