Join us in Ho Chi Minh City on 9th and 10th September for a workshop on Management Skills

Training module: Effective Management Skills

Specially designed for Vietnam, this intensive two-day course introduces the manager with the fundamentals of the managerial role. It combines the essential skills of priorities & time management, delegation, people management, effective communication, performance management and team motivation.

The course specifically nurtures these skills and behaviours:

As a manager:

• Listen with an open-mind
• Be clear, transparent and say what you think
• Decide based on analysis, not emotions
• Prioritize, plan and organize
• Take initiative, don’t be afraid
• Be creative, think out-of-the-box
• Never stop learning & teaching others
• Engage in team-work across functions
• Be a role-model for accountability
• Place company’s benefit above all
  
  

Through working with other managers on the course, participants will get to share experiences, practice new skills and gain feedback in a risk-free environment.

Duration: 2 days + preparation (participants fill-in self-assessment questionnaires prior to the workshop)

What is covered on this program?

Defining Your Role and Responsibilities

• What is required of you? - role and responsibilities
• Meet new challenges and changes with confidence
• Meet the demands of your manager and team
• Work with your manager to achieve your goals

The Qualities of a Successful Manager

• Identify the behaviors, skills and qualities of an effective manager
• Establish credibility through transparency and accountability
• Take initiative
• Think out-of-the-box
• Develop yourself and others continuously
• Work effectively across functions
• Place company’s benefit above all
• Assess the long-term impact of your decisions

Personal Effectiveness, Priorities & Time Management and Delegation

• Effective tools for priorities and time management
• The process of delegation and its benefits
• Tips for effective delegation

People Management and Team Development

• Set personal and team objectives
• Identifying the potential in others and creating a structured development plan
• Giving feedback and difficult messages
• Deal with difficult people and situations - working towards positive outcome

Effective Communication

• Importance of facilitative listening
• Overcome barriers - ensure your communications get results
• Assess and listen to your team’s needs
• Communicate assertively in team meetings

Managing Performance

• Set SMART objectives and clear and motivational goals
• Measure and maintain performance
• Manage conflict and understand strategies to resolve it
• Manage people who used to be your peers before your promotion or/and who are more senior

Motivating your Team

• Maximize and maintain input and motivation
• Provide recognition and feedback
• Motivate to achieve maximum performance without bonus or promise of promotion

Improve Team Performance

• Prioritize and plan for yourself and others
• Respond to poor performance
• Develop effective strategies for yourself and your team

Personal Development

• Prepare and develop a personal action plan to support your return to the workplace
• Prepare to share it with your boss

The workshop leverages movies-excerpts, role-play, practice and group exercises. Participants design their improvement-plan and receive handouts and a key-learning manual with lots of tips.

Take-away

By the end of this course you will be able to:

• Manage and organize your resources effectively to achieve business results.
• Manage and develop your people effectively.
• Deal with poor performers.
• Communicate effectively with your team.
• Deal with conflict in the workplace in a positive and constructive manner.
• Develop the motivation and performance of your team.

Who should attend this program?

• Managers who are responsible for the performance of others
• HR Executives

More information at:

http://www.ccifv.org/emploi-formation/formations.html and

http://www.ccifv.org/fileadmin/template/vietnam/newsletter/flyer%20effective%20management%20skill.jpg

We look forward to seeing you there!

Join us in Singapore on 8th September for a workshop on Communication to high-level audience

Join us in Singapore on 8th September for a workshop on Communication to high-level audience:

Key Objectives and Takeaways:

Learn how to present to a demanding, high-level audience, get immediate buy-in and greater credibility.

Training Content:

• Expectations from high-level audiences.

• What a CEO likes and dislikes in a presentation.

• Participants’ initial assessment : strengths and areas for development.

• “What’s in it for you?”, “What’s in it for them?”

• Features of highly convincing presentations.

• Critical steps to prepare a presentation, before turning-on a computer…

• A simple process from ideas to story-boarding to the structure of a presentation.

• From structure to a convincing, simple, logic, visually impactful &… short slide-show.

• Practice on a real-case: organise ideas, write storyboard, structure slides.

• Do’s and don’ts with PowerPoint… 10 practical tips to design high-impact slides.

• How to start and catch the audience’s attention; how to keep it every second; how to impress the message you want in their memories.

• How to handle a difficult audience (interruptions, aggressive questions, irrelevant questions, etc…).

• What to do if your presentation time is cut-down to 2 minutes?

• 10 tips for successful public speaking.

The workshop leverages movies-excerpts, practice and group exercises. Participants design their improvement plan and receive a copy of the slide-show, handouts and a key-learning manual with lots of tips.

More information and registration at: http://www.fccsingapore.com/index.php?id=43&no_cache=1&tx_ttnews[tt_news]=343&tx_ttnews[calendarYear]=2010&tx_ttnews[calendarMonth]=9

We look forward to seeing you there!

Enjoy 1-2-WIN Executive Coaching channel on YouTube

Click on http://www.youtube.com/user/ExecutiveCoach12WIN to enjoy 1-2-WIN Channel on YouTube: hundreds of insightful videos on leadership, cross cultural management, communication, coaching, career transition, etc... selected by Jean-Francois Cousin, Executive Coach in Bangkok, Singapore and Vietnam.

You are welcome to subscribe (free of charge), and you will then be informed when new videos are uploaded.

Tools and Tips to succeed as a Leader in the... next crisis by Bangkok-based executive coach

On Tuesday 29^th June, I will facilitate a Lunch-Talk at the invitation of 3 Chambers of Commerce (Australian, Dutch and French) at the Plaza Athenee hotel in Bangkok.

The topic will be: “Tools and tips to succeed as a Leader through the… next crisis”. We will discuss in particular:

• What has 2008-2009 crisis changed in Leadership & Management requirements?
• Which Leadership model is safe to thrive through the next (unexpected!) crisis?
• How do your strengths meet that model?
• What should you and your team focus on, to lead even better? … in a Thai context?
• Crisis-proof tools and tips for your own leadership development

It will be a highly interactive event, with high-impact videos, some of them from orchestra conductors actually…

I do hope you can join and contribute your experience to the debates. Please feel free to circulate this invitation to your colleagues and friends as well.

Here are the links for registration:

AustCham: http://www.austchamthailand.com/atcc/asp/eventdetail.asp?EventID=1411&SponsorID=871

Netherlands: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

France: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

I look forward to greeting you at the event!

Cross-Cultural Management in Vietnam: Join us on June 22nd for a unique Breakfast Talk with Executive Coach Jean-Francois Cousin

Cross-Cultural Management in Vietnam:

Join us on June 22nd for a unique Breakfast Talk hosted by the French Chamber of Commerce in Vietnam.

Jean-Francois Cousin will present the results of an unprecedented survey of over 50 companies in Vietnam.

You are also invited to participate in the survey, if you know Vietnam!

Helping Vietnamese and foreign managers to improve their effectiveness at work together is the purpose of the unprecedented on-line survey the CCIFV is launching with 1-2-WIN Executive Coaching. Multicultural management is a major issue for all of you and this survey will help us to highlight the difficulties that managers and employees are experiencing in Vietnam.

That’s why your participation is very important!

You will find below the links to access the survey.

Please note that the information you’ll provide will remain confidential.

The results will be analyzed and presented at a Breakfast-Workshop on June 22^nd 2010, hosted by the CCIFV. This event will take place from 8.30am to 10.00am on the 4^th floor of the Eurocentre, 49 Mac Dinh Chi, D1.

If you wish to attend, please click here or contact Ms. Van Anh ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it ).

Fee for members: 250,000 VND / Fee for non-members: 400,000 VND

Please kindly forward this email to your colleagues and friends so they can participate too. We would like to get over 500 responses, with a good mix of French/foreigners and Vietnamese respondents.

Here are the links to the survey:

For Vietnamese:

• In Vietnamese: click here
• In English: click here

For foreigners:

• In French: click here
• In English: click here

We thank you very much for your contribution which will help Vietnamese and foreign managers work better together and enjoy it!

We look forward to seeing you on Tuesday 22^nd June to share and discuss the survey-results.